“I came in feeling like my stomach was going to fall out! But with all the smiles & warm hellos, I started feeling better. By the time I sat in the chair to get started to get my braces on, it felt like it was already done. A little bit of pressure was the worst, but that’s it! What a great experience. It sure isn’t the place to cause a fear of the dentist, ha ha ha!”
Anonymous
“At first, when I found out that I had to get braces, I was super nervous. I asked my friends with braces if it hurt and they said a lot. Just like your friends will say. But let me say it is super easy and doesn’t hurt at all. Don’t believe your friends if they say it hurts!”
Shane
“Everyone in the office is professional and friendly. We recently came to the office for a tightening of my daughter's braces and during the visit she mentioned that she was trying out for the NVHS girl's softball team. She was very excited and was sharing it with everyone she saw. The difference was that this particular staff member took the time to send her a quick note in the mail to let her know that she hoped she had made the team and that she was thinking of her. That small, but large, gesture was huge for my daughter and it reminded me that all of us in a service business should provide the same type of personal service. I was touched, as was she. By the way, she made the team!”
Anonymous
“I appreciate the way Sandy worked with me through a difficult financial situation until I was able to make my final payment for my son. I love the email reminders regarding appointments, and I also enjoy the website and being able to access my account information, appointments, case history, etc.”
Julie
“Price was a factor in choosing an office, however, my daughter felt more comfortable at this office than the other offices we checked into. I would have paid any price so that she felt good about having braces.”
Anonymous
“Welcoming and friendly staff. I felt like a person and not part of an assembly line.”
Anonymous |